Refund & Cancellation Policy
Last updated: 7 July 2026
1. If your submission is rejected
Every submission is manually reviewed. If your project is not approved, you receive a full refund of your listing fee (₹499 standard or ₹1,999 featured) automatically — no action is needed on your part. Refunds are issued to your original payment method via Razorpay and typically arrive within 5–7 business days, depending on your bank or card issuer.
2. If review takes too long
Submissions are reviewed within 48 hours — usually same day. If we ever take longer than 72 hours to review your submission, you receive an automatic full refund to your original payment method. No action is needed on your part.
3. Cancelling before review
If you'd like to cancel your submission before our review process begins, email hello@cultcode.dev with your Razorpay payment ID, and we will cancel the submission and issue a full refund.
4. Once a listing is approved and live
Approved listings are intended to be permanent, and payment is non-refundable once your listing has been approved and live in the directory for 30 days or more. If we remove your listing within the first 30 days of it going live for reasons other than a violation of our Terms of Service, you may contact us to request a refund on a case-by-case basis.
5. Failed or duplicate payments
If a payment fails, is charged twice, or otherwise errors out, Razorpay automatically detects and refunds failed or duplicate transactions to the original payment method. If you notice a duplicate charge that hasn't been refunded within a few business days, contact us and we'll look into it right away.
6. Raising a dispute
If you believe a refund is owed and hasn't been processed, email hello@cultcode.dev with your Razorpay payment ID and a short description of the issue. We aim to investigate and resolve all payment disputes within 7 days.
7. Contact
For any refund, cancellation, or payment question, reach us at hello@cultcode.dev.